Note new / updated price list as of 6/19/14
|The Service||The Charge|
On-site, Drop-off and consultation
|–||$ 150 per hour. Minimum one hour. 15 minutes increments thereafter.|
Please note that a trip charge will apply to all on-site service calls. see trip charges below.
You can drop your computer off at our drop off location.
|–||$ 150 per hour. Minimum half hour. 15 minutes increments thereafter. Faster response time than on-site service calls !|
Pickup/ Delivery of equipment
|–||$20 for next day by 5PM delivery.|
$40 for 4 business-hours delivery.
Note that these fees are for one-way, and might change according to our courier service provider fees. Please call for accurate quote.
After hours/ Holiday rate
|–||$ 225 per hour (“Time and a half”). For any services preformed before or after regular business hours. Minimum TWO hours. 15 minutes increments thereafter.|
|–||$ 120 – If appontment canceled less than 3 hours before the scheduled start time. Please see our Terms of Service agreement for more information.|
|1-4 miles from our office – NO TRIP CHARGE|
5-14 miles from our office – $20 Trip Charge
15-40 miles from our office – $40 Trip Charge
41+ miles – please call our office for a quote
Flat Rate Services are now available !
meaning: you computer will be dropped off at and picked up from our Drop Off Location(s).
Click here for our drop off location’s address and directions
Service: Computer “Clean-up”/ Virus Removal
Price: up to $300. no more than $300.
Estimate labor length: 1-2 Business Days
Description: Identify and clean all virus infections from the hard drive. Our engineer will remove temporary internet files, “programs leftovers”, registry cleanup, old restore points removal. We check the status of your Anti Virus, Anti Spyware etc, and will make any needed recommendations. We will also review your system’s Event Log, test your hardware, and perform a physical cleanup of your fans and boards using a professional air-compressor. This process will results in faster operation and safer computer.
Notes: In some cases. some computers are delivered to us after a major damagae was already done to the system, and a removal of the virus is not possible or will make no sense due to “after-cleanup-side-effects”… If we are unable to remove the infection(s) from your computer we will only charge our minimum $150.00 Diagnostics Fee. This fee can be used towards the “guaranteed solution” which is listed below: The “OS Reinstall”.
Service: OS re-install
Estimate labor length: 1-2 Business Days
Description: Back up all accessible data, then re-install the OS and all client provided software and popular freeware (adobe Flash, Adobe Reader, Spybot, Ccleaner, Java etc) We will also include installation of any other program you would provide the CD’s for (for example, MS office, Quickbooks etc). Once we have the newly installed OS and the above programs, we will recover your files from the backup that we performed, and place those files in the needed folders (for example- My Documents, Desktop Shotcuts, Favorites, etc.)
Notes: We assume that we have access to the hard drive and that it’s not physically damaged. Client must have a valid license key to their OS. We can not provide this service to computers running Windows XP Media Center Edition unless client provides the OS reinstall CD’s. Please note that programs can NOT be moved over, and always have to be reinstalled using the CD or installation files that were used originally. We will require a signature on our “reinstallation release form” which can be downloaded HERE .
Service: Data Recovery
Estimate labor length: Depends on the scenario. please call for more information.
Description: For hard drives that have a failing OS (windows is not loading/ computer is in a “restart loop” or “blue screen of death”) . We will use our professional tools to recover/ restore/ copy the data off of the hard drive, and will place it on an external hard drive.
Notes: Client will have to provide an external drive to store the recovered data. CCS can provide it, if needed, for $79.99 Please note that if the hard drive is PHYSICALLY damaged, we might noy be able to recover any data off of it. In that case, you will not be charged.
* please note that actual “bench” time, and the turn around time might be different.
TimeBlock Plans: (Prepaid hours at a discounted rate)
(You love our services and use our services on a regular basis.
You are not on a service plan, for some reason, so at least let us save you some money in another way…)
to sign up, please contact our office.